About EGATE
About EGATE
Mid-market businesses get the worst end of the carrier deal. Big enough to need real networking, small enough that the Big 3 treat them as a billing relationship. They end up juggling three carrier portals, four vendor support lines, and an in-house IT lead who’s drowning.
EGATE is the team that takes that over. We design the network, source the connectivity, deploy the security, and run all of it 24×7 — with senior engineers who actually own the outcome. Not a help desk that takes a ticket and calls back tomorrow.
The companies we work with don’t have to apologize for their network anymore. That’s the only thing we’re trying to do.
Three principles we hold ourselves to.
Every customer issue lands with someone who can fix it. We don’t have a tier-one queue. We hire experienced engineers and we keep them.
If it’s part of your network, it’s our problem. We don’t escalate to “the carrier” and call you back. We hold the relationships and we drive the resolution.
If we can help, we’ll tell you how. If we can’t, we’ll tell you that too — and probably point you at someone who can. No upsell theatre.
Mid-market businesses with multiple sites — typically 5 to 200 locations. Customers across every Canadian province and the territories, plus U.S. operations for Canadian-headquartered companies. We work with retail, hospitality, healthcare, professional services, manufacturing, and any organization where the network actually matters to running the business.