Support Services

Support Services
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EGATE Support

Something down? Call us.

Our NOC is staffed by senior engineers 24×7×365. If your service is impacted, call — day or night — and you will reach someone who can fix it.

1-888-404-8328 · toll-free across Canada and the US
+1 (416) 613-0000 · Toronto

Please have your account name or site address ready. Work on customer-owned equipment may be billable.

Everything else

Provisioning, billing, moves and changes, and non-urgent technical questions are handled weekdays, 8 AM – 6 PM Eastern.

Useful links